At Cavalry Salon, our goal is to provide every client with professional, high-quality service in a comfortable and welcoming environment. Please review our policies before your appointment.
Cavalry Salon takes reasonable precautions to protect your clothing and personal belongings during your service. However, Cavalry Salon and its stylists are not responsible for staining, discoloration, damage, or loss of clothing or personal belongings that may occur during or as a result of salon services.
We strongly recommend wearing clothing that is appropriate for your service, particularly when receiving hair color, bleach, chemical treatments, or other services that may cause staining or discoloration.
Please arrive on time for your appointment. If you arrive late, your service may need to be shortened or rescheduled in order to accommodate other scheduled clients.
We ask that clients provide at least 72 hours’ notice when cancelling or rescheduling an appointment.
Late cancellations and no-shows may be subject to a cancellation fee or deposit requirement for future appointments.
All appointments or specialty services may require a deposit. Deposits may be non-refundable when an appointment is cancelled with insufficient notice or when a client does not show.
Hair results may vary depending on the condition, texture, previous color, chemical treatments, and history of the hair.
Clients are responsible for providing accurate information about previous hair color, bleach, relaxers, perms, keratin treatments, and other chemical services.
If you are not satisfied with your service, please contact Cavalry Salon within 48 hours of your appointment. We will review the concern and, when appropriate, work with you to determine a reasonable correction.
Completed services are not automatically eligible for a monetary refund.
For safety and comfort, please limit additional guests unless they are receiving a service. Children must remain under the supervision of their parent or responsible adult.
Cavalry Salon is committed to maintaining a professional and respectful environment. Abusive, threatening, or disrespectful behavior toward our staff or other clients will not be tolerated.
By booking and receiving services at Cavalry Salon, the client acknowledges that they have had the opportunity to review and understand these policies.
Thank you for choosing Cavalry Salon. We appreciate your business and look forward to taking care of you!